University of Leicester transforms student services with Microsoft Dynamics 365, AI Agents and Microsoft Unified | Microsoft Customer Stories
When services slow down, satisfaction follows. The University of Leicester addressed this by deploying AI-powered agents built in Microsoft 365 Copilot Studio, enabling faster responses, reducing workloads, and improving service quality. This customer story shows the tangible benefits of using Copilot Studio capabilities to create intelligent, task-focused agents for real-world scenarios. Read the story to see how your organisation could benefit, and contact NCS IT Ltd to discuss building your own AI assistants.
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