Using Microsoft 365 Copilot in Marketing: Conduct market research

Customer service teams are under pressure to deliver fast, high-quality responses across growing caseloads. This video shows how Microsoft 365 Copilot simplifies case management, giving agents real-time access to customer data, auto-generating replies, and improving resolution times. Watch now to learn how to elevate your support team’s performance. To find out how Copilot fits into your service strategy, contact NCS IT Ltd for a consultation.