Traditional PBX-based phone systems were designed for traditional business communications. But in a world of converged services, centralised management, business continuity and increasingly flexible working practices, your traditional phone system might be holding you back.


NCS IT can help you to find a cloud-based phone system that could work better for your business now and in the future.


The benefits of cloud-based phone systems

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ISDN Switch Off

The ISDN switch off is happening in next few years, which will mean the end of analogue phone lines as we know them.  Businesses will need to look at an alternative telephone service when ISDN disappears so be prepared and start making the switch now!

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Scalability & flexibility

Cloud-based systems can be scaled easily to accommodate your needs. Whether it’s expanding your team to meet demand or adjusting to seasonal fluctuations, the solutions can be adapted quickly and easily.

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Cloud-based systems remove the need for upfront investment in hardware. You can pay for what you use and easily scale for any fluctuations in your business.

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Seamless remote access

More and more staff are working remotely nowadays. Cloud-based phone systems empower your team to communicate effectively, whether they are working from home, the office or on the go!

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Advanced features

Most cloud-based phone systems offer a number of advanced features such as

  • video conferencing
  • Instant chat
  • Integrated mobile solutions.
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Security and reliability

Cloud-based systems prioritise data protection, and with backup a priority too; you can guarantee a reliable phone service when other traditional systems have failed.

Microsoft Teams

Teams Voice

One of the cloud-based phone options you could choose is Microsoft’s Teams Voice which is an additional add-on for Microsoft 365. NCS IT can set up your Microsoft 365/Teams Voice licence and recommend any hardware to complement it.

3CX Phone System & Video Conferencing

3CX Phone System & Video Conferencing

Another cloud-based phone system to help you stay connected with your team is 3CX. NCS IT can set you up on this flexible, scalable and modern phone system which offers numerous features at a fraction of the cost of many others.

3CX also has apps for Android and Apple phones so your team can use the system even when they are working remotely and keep the same phone number they use in the office.

Interested in upgrading to cloud-based telephony?

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