Category: Careers

Description

NCS IT are looking to add a 1st/2nd line engineer to our expanding and busy helpdesk.

Job Types: Full-time, Permanent

Requirements

The successful candidate will preferably have experience working for a similar MSP and Microsoft Partner or a large corporate and must be able to demonstrate experience with supporting some or all the following technologies:

• Windows Server, Virtualisation and Microsoft Azure
• Microsoft 365 including SharePoint, Exchange Online, Teams
• Azure/365 features such as Azure Active Directory, Azure Virtual Machines, Intune Endpoint Manager
• Security devices and firewalls, switches, VLANS, routing etc.
• A methodical, diligent and efficient approach to working through multiple support tickets
• Ability to work individually managing and prioritising support tickets
• Meeting strict SLAs and following procedures
• Excellent communication skills and the ability to speak to both technical and non-technical clients at the appropriate level
• Liaising with leading vendors including Microsoft, Dell, HP, Acronis, StarWind, Sophos, Cisco etc

Benefits

Our benefits include:

• On-site parking
• Company events
• Company pension
• Sick pay – following successful probationary period
• Birthday holiday – following successful probationary period
• Health Cash Plan + Private Health Insurance benefit scheme – following successful probationary period
• Smart casual dress – Work polos supplied following successful probationary period

Description

Join our Sales team. If you’re looking to make the most of your ambition and personality, then a sales career at NCS IT could be perfect for you.

NCS is a well-established IT reseller & MSP (Managed Services Provider) based in Rawtenstall Lancashire. We partner with the leading IT brands such as Microsoft, HP, Dell and Lenovo. Our goal is to help customers nationwide use technology to succeed, in a way that works for their business.

You will join our NCS Sales Team and be mentored by IT professionals with decades of IT experience. You will learn about the latest cloud and cyber security technologies, with a view to building your knowledge and supporting you on your journey to being an established Account Manager.

Some remote working would be available following a successful probation period and you must be able to commute to Rawtenstall.
Job Type: Full-time, part-time, Permanent

Responsibilities

• Researching potential customers to shape and build new business
• Growing new business through effective communication methods including cold calling, customer meetings and working with our Marketing Manager to nurture these relationships.
• Working towards your KPI’s through developing market understanding, building relationships and networking.
• Providing effective account management to support your customers technology strategy, implementation, and future requirements.
• Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience.

Requirements

• Have a passion for sales and be keen to learn and develop your skill set
• Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch
• Be an outgoing and motivated self-starter, a quick learner who is very organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies
• Have a high level of verbal and written communication skills
• Be willing to build solid relationships internally and with potential new clients

Benefits

We offer a competitive salary/commission and benefits package. Our benefits include:

• On-site parking
• Company events
• Company pension
• Sick pay – following successful probation
• Birthday holiday – following successful probation
• Health Cash Plan + Private Health Insurance benefit scheme following successful probation
• Competitive salary and (Uncapped commission – following successful probation)
• Smart casual dress
• Earn extra holiday days following 2 years continuous service (1 extra day per year to a maximum of 5)